Analyst – Automation

Job Listing No: 9740000

Analyst – Automation

NGA Human Resources – Kerala – The Specialist is responsible to drive process improvements, executing assigned delivery assurance tasks, ensuring legal compliance, manage major projects/events and support building operations capabilities to increase productivity, reduce cost, and increase service quality and customer satisfaction across the different delivery centers, geographies and accounts. Main responsibilities · Process improvement specialist who will be involved in identifying, planning and implementing process improvement, automation initiatives across alight NGA. · Work closely with Operations leads to implement local process automations, deliver automation solutions. · Identify and deliver process optimisation utilising a range of Automation and AI technologies · Align to support global process improvement initiatives and execute. · Assist with Bot development and testing for processes utilizing task bots · Assist with readiness for production deployment activities which may include migration … – Permanent – Full-time

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