ASSISTANT MANAGER (WELLNESS OPERATIONS ) – TopGear Consultants Pvt Ltd
•On-going research of the allocated cities and short list of partners for empanelment.
•Engage with the partners and on board them onto our Incentivized wellness program.
•Activate and manage cities within the cluster
•On board and activate a minimum 20 fitness centers and 5 7 Physiotherapist centers per city.
•Prepare weekly/monthly roadmap on how targets will be achieved Daily / Weekly / Monthly MIS reporting to HO.
•Ensure customer journey at partners is as per defined process
•Resolve customer grievances that are reported
•Continuous monitor partner service
•Manage partner query, processes and ensure that queries are tracked, accurately resolved.
•Initiate registration, branding and promotional campaigns within partner locations thereby driving acquisition and retention
•Assist partners to manage all branding and point of sale elements.
•Drive revenue models for fitness centers for your respective cluster along with sales team.
•Plan strategies to increase revenue, drive acquisition and retention with partners Daily / Weekly / Monthly MIS reporting to HO.
|Job Location:||Kolkata, India|
|Career Level:||Mid Career|