Customer Care Executive(tamil callers)
Hearing Solutions Private Limited – Hyderabad, Telangana – Andhra Pradesh – *Managing incoming calls and customer service inquiries *Generating sales leads that develop into new customers *Identifying and assessing customers needs to achieve satisfaction Excellent Communication skills in English, Hindi, Telugu. Should be proficient in Computer Skills. First Preference to BPO Profiles. Max age limit : 32 Responsibilities and Duties *Manage large amounts of incoming calls *Generate sales leads *Identify and assess customers needs to achieve satisfaction *Build sustainable relationships and trust with customer accounts through open and interactive communication *Provide accurate, valid and complete information by using the right methods/tools *Meet personal/customer service team sales targets and call handling quotas *Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution *Keep records of customer interactions, process customer accounts and file documents *Follow… – Permanent – Full-timeApply for this job.