Job Listing for "bollore logistics llc"
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A. Manage account from prospection stage to customer care · Assist outside sales by receiving and handling enquiries from prospect and customers · Assist outside sales with punctual visits to customer whenever needed · Manage relationship of existing key accounts with sales personal. · Provide quotations to the customer · Gather & issue requirements from customer, such as KPI reporting, invoicing needs · Fill up and amend customer profile within Concerto & amend as required · Maintaining rates validity with customers · Ultimately in charge to gather requirements from a customer and sale commitment before transmission to Middle Office B.
1/ Network / Trade Lane development Entry point for all network agencies in Africa. Network follow up and control tower for live shipments Travels to Africa entities in support of Africa route development Analyse current freight volumes (flows and GM) for Africa (import + export) Carry out regular market and local competition watches Maintain up to date information regarding country offices and abilities. Keep up to da4te with country developments Propose sales campaigns and sales trips overseas on assigned trade lane(s) to the Country Commercial Director Conduct sales lead management on the assigned trade lane 2/ African Portfolio management Have a sales follow-up on import and export accounts, based on a portfolio defined with the Commercial Director Continuously develop the relationships with existing clients Ensure the service provided to clients meet their expectations Support operational team in terms of client relationship, if and when required Promote African Network to local & regional customers’ 3 / Tenders management Coordinate and support network tenders, through assistance of the local pricing team Obtain, maintain and update the rates and make it available to the local commercial team Continuously benchmark rates within industry Follows up with network / Clients for Sea/Air products to Africa
1) Update of suppliers’ portfolio - Ensure that all the truckers used by Bolloré Group are registered on Link Partners with proper status (spot vs. active) - Assist the truckers of the perimeter with the referencing process - Coordinate the validation of the different concerned department for their parts - Ensure correctness of truckers’ rates 2) Market monitoring - Companies surveillance with the local road departments to identify the potential risks (dependency, receivership, bankruptcy, loss of insurance coverage, bad press, competitor takeover) in order to lead common actions with the concerned departments - Market watch with the local road teams to identify new potential trucking companies offering added value to the Group - Ensure accuracy, completeness, and freshness of data - Sourcing of additional truckers for new businesses or replacement 3) Link Partners Key User - Inform support of potential bugs and ensure the tool is in line with market/legal requirements by proposing needed evolution - Bring support to tender desk for road freight quotes - Manage local truckers’ relationship and negotiations 4) Road Freight Expert - Re engineering of local transport plans 5) Operations Monitoring - Local relay for the application of the company’s road strategy - Analysis of KPI’s and definition of actions plan together with SSC - Follow-up on results of defined actions for continuous improvement Job Details Posted Date: 2019-01-20 Job Location: Dubai, United Arab Emirates Job Role: Management Company Industry: Distributions and Logistics; Shipping Monthly Salary: US $6,000 Preferred Candidate Career Level: Management
- Present proposals and estimates with regards to trade in Africa with established markets. - Manage portfolio of customers based on geographical area and expanding the company’s presence . - Work closely with products to help acquire new business and penetrate through competition .
1- To provide operational support to all Bolloré Logistics clients and partners in Dubai to achieve efficient service delivery to our clients and maintaining a high level of standards 2- Ensure effective liaison with agents and coordinated arrangement of shipments 3- Negotiate with carrier to the lowest best price with comprehensive payment terms 4- Approve bookings for container and freight pick up, and ensure coordination for shipments. 5- Prepare Sea Freight shipping documents 6- Take responsibility for the shipment from its origin country until the shipment is delivered to the Warehouse 7- Review and sign off shipping documents while ensuring completeness and accuracy 8- Assist to prepare Authorization letter and send to forwarder together with shipping documents for clearance of the goods from the port 9- Seek innovative ways to improve service and cost, which will include both technological and process improvements 10- Ensure appropriate coordination between land, marine, and air operations crews in different locations and provide appropriate support to facilitate operations 11- Ensure compliance with import/export regulations for all equipment and materials 12- Review and approve and follow up the documents, processes and controls of freight payment and audit system and ensure all documents, processes and controls are updated.
A. Manage account from prospection stage to customer care • Assist outside sales by receiving and handling inquiries from prospect and customers • Assist outside sales with punctual visits to customer whenever needed • Ultimately in charge to gather requirements from a customer and sale commitment before transmission to Middle Office • Participate with Customer Business Solution (CBS) in the implementation plan of Bollore Logistics commitments • Maintaining rates validity with customers B. Handle Quotations/ SOP and transfer to Customer Operation Support • In charge of replying to customer with quotation within a limited timeframe which include: o Advise customer on transport (operations, contingencies, insurances, customs, routing…) o Review routing provided by MO o Carry out quotation o Set validity o Insure Terms and Conditions are included • Ensure quotation reminders and follow up feedback to customer • For validated quotes, participate to the set-up of customer’s accounts as per country procedures • Establish SOPs as per customer's needs • Ensure SOPs are transferred upon strict validation by Customer Operation Support (COS) C.
Ensure effective liaison with agents and coordinated arrangement of shipments Negotiate with carrier to the lowest best price with comprehensive payment terms Approve bookings for container and freight pick up, and ensure coordination for shipments. Prepare shipping documents such as Air Way Bill (AWB) Prepare Customs Bill of Entry (CBE) Take responsibility for the shipment from its origin country until the shipment is delivered to the Warehouse Review and sign off shipping documents while ensuring completeness and accuracy Assist to prepare Authorization letter and send to forwarder together with shipping documents for clearance of the goods from the port Seek innovative ways to improve service and cost, which will include both technological and process improvements Ensure appropriate coordination between land, marine, and air operations crews in different locations and provide appropriate support to facilitate operations Ensure compliance with import/export regulations for all equipment and materials Review and approve and follow up the documents, processes and controls of freight payment and audit system and ensure all documents, processes and controls are updated.
• Present proposals and estimates with regards to trade in Africa with established markets • Manage portfolio of customers based on geographical area and expanding the company’s presence • Work closely with products to help acquire new business and penetrate through competition • Win, Retain, Grow new and existing customers (Conversion, Penetration, Retention) • Coordinate with operations and customer service to execute the shipping process based on SOP • Build a rapport with customers to increase opportunity and develop business • Be responsible for Contract Compliance/Renewal • Ensure on time payments of customer accounts. • Churn management.
• Follows relevant policies, processes, standard operating procedures and instructions so work is carried out in a controlled and consistent manner. • Follows the day-to-day operations related to own job under the defined guidelines and timelines.
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